Having trouble redeeming Minecraft Windows 10 Edition code If you continue to be unable to redeem your card, please open a new support ticket by following the instructions below. If you have entered a prepaid PIN at exactly as it appears on the card and it does not work, or if you have received an error stating that we are currently unable to redeem prepaid cards, or that an error has occurred, please try again in an hour or two to rule out a temporary server outage. If our site asks you to open or save a file while redeeming your card, please visit to ensure that you have Javascript enabled. Open or Save a file while redeeming the code Best to enter it in this format XXXXX-XXXXX-XXXXX-XXXXX-XXXXX Please be sure that you enter the code exactly as it appears. Usually, if you encounter an issue that prevents you from redeeming a gift code, it is due to a typo or the addition of extra space when trying to redeem it.
If you receive the error "This PIN code is invalid", please make sure that you are typing the digits correctly. If it's not on your account, please contact Microsoft Support or the Mojang support from to see if it was redeemed on your own account. If you get a message that lets you know the card has already been redeemed, visit /me to see if it was redeemed on your own account. The card already has already been redeemed
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